How I can help you
Customer Service Leadership: Establishing a customer service team, setting goals and best practices for associate engagement and document retention
Project Management: Using project management methodology and excel to manage and track your business plan activities and beyond
Budgeting: Providing an overview of potential budgetary considerations and re-forecasting to increase accuracy.
Problem Solving: Maintaining a network of "subject matter experts" to assist with unexpected challenges or questions
Training: Creating interactive and collaborative training material to support new processes and systems within your business.
Contingency Planning: In the event of an outage, technology concerns, weather emergency etc., having a well outlined contingency plan is always helpful.
Areas of Expertise
- Business Strategy & Planning
- Business Operations
- Accommodation & Food Services
- Retail & Wholesale Trade
Middleburry College: Bachelor of Arts in French